BANKING

Boosting Customer Engagement and Loyalty at the World's #1 Bank

High throughput, real-time event-processing against Credit Card, ATM and Digital Banking feeds to enable personalized customer journeys. Bridging the digital divide between on-premise customer profiles, transaction events, and cloud marketing platforms.

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TELECOM

Improving Outcomes with Marketing Bots for a Tier-1 Mobile Operator

Improvement of marketing campaign effectiveness by automatically determining micro-segments through real-time a/b testing. Resulted in over 400% improvement in cross-sell / up-sell of the most relevant products to each micro-segment based on context.

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AVIATION

AI Ensuring No Missed Connections at the World's Best Airport

Processing over 10,000 flight combinations a minute to evaluate commercial decisions for critical connections across Asia's largest ground operator. More accurate decisions to minimize flight disruption, missed pax and bags ahead of time.

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12billion

real-time events processed a day

10,000+

recommendations generated per min

400%

percent ROI on decisions

ANALYST REPORT

Unscrambl - an Innovation leader in Continuous Intelligence

Hype Cycle for Customer Experience Analytics, 2019
Hype Cycle for Analytics & Business Intelligence, 2019
Hype Cycle for Data Science & Machine Learning, 2019

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Data Ingestion

Connect to On-premise and Online Data Sources

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings, add animations, add shape dividers, increase engagement with call to action and more.

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Event Detection

Create Rules and Triggers for Real-time Events

qbo decisions allows business users to configure rules, triggers and constraints for event processing, decision making and experimentation. Our patent-pending technology allows highly efficient aggregations of data at different time granularities in real-time. Maintaining and updating complex aggregations on streaming data has never been easier!

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Rapid Experimentation

Initiate AI-led Experimentation

Very often the actual real-world impact of decisions are not known in advance, either because of lack of data or rapidly changing worlds. qbo decisions includes an experimentation module that allows rapidly and intelligently experimenting with an appropriate sample of the population to learn behaviours in an active manner.

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Machine Learning

Automate Optimal Decisions

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings, add animations, add shape dividers, increase engagement with call to action and more.

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Tracking & Monitoring

Continuosly Track & Measure Performance

Keep a pulse on your most important business KPIs in real-time with our closed feedback loops for measuring take-up and response rates from campaigns against local and global control groups.

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Technology

Next-Generation Stream-Processing Architecture

Time-series aggregate store
In-memory profile store
Python-based ML framework for building and online scoring of models

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