Be available 24/7 for all your customers. Improve customers engagement by enabling responses on favourite messaging platforms like Facebook Messenger.
Leverage AI & NLP to improve comprehension & response over traditional chatbots. Hold frustration free, intelligent conversations that are relevant to the customer.
Automate resource intensive processes. Respond to queries, share personalized product recommendations and execute instructions or transactions through the service agent.
Go live rapidly & enable use at scale with library of intents & machine learning algorithms available straight out of the box.
Retain context on customer’s visit and lead the conversation with the relevant personalized content. Channel the information to build knowledge on customer’s profile.
Integrated image recognition allows you to simplify customer experience & seamless onboard customers online.